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“Just about every client we have with a waiting room expresses interest in GuestGate because it offers simple and secure Internet access. Before this new product, the expense didn’t justify the convenience. Now there’s a paradigm shift. GuestGate makes secure guest access affordable, so everybody wants to provide this service to their customers.”

Chuck Colley
President
BioLogix, Inc.
San Antonio, Texas

 

The Problem

Vendors, contractors, auditors and, yes, even customers, bring their laptop computers with them and need to check e-mail as well as access information from the Internet.

Mobile Consumers Expect Free Internet Access
The emerging mobile computing culture we live in is very evident as people bring their laptops into hotels, coffee shops, lobbies, and waiting rooms, expecting Internet access.

Internet Access for Corporate Visitors is a Requirement
IT administrators currently spend a lot of valuable time providing visitors with access to the Internet. This is a problem because many times these requests are not scheduled or planned, and the guests either have to wait or the IT administrator needs to be interrupted during an otherwise high-priority activity.

Network Security Cannot be Compromised
Providing “outsiders” access to the Internet can pose a security risk to the company’s private network, and this needs to be done correctly to comply with the organization’s security policies. Visitors need to know that they are not at risk when they access the Internet through a public access point.

Configuration of the Visitor’s Laptop is Often Required
Most people are generally uncomfortable having someone make changes to their laptop to enable Internet access, and IT administrators are also generally reluctant to touch other people’s computers, as they may be held accountable for any problems the guest may have with their computer after the changes are made.

Existing Hotspot Gateway Products are Expensive
Although several “Hotspot Gateway” products are available, these products are priced high, complex to install, and include many functions that are not needed to simply accommodate visitors with Internet access.

The Solution

GuestGate HotSpot Gateway

As an IT administrator
Whether a corporate facility, hospital, school or graphics design firm, the challenge remains the same. GuestGate removes the hassles and security risks, and high costs are all a thing of the past.

As a business or store owner
Customers or other visitors spend time in a lobby, waiting room, or conference room. They want to be able to check their e-mail or access the Internet while they are conducting business or visiting your establishment. The businesses that offer this convenience gain a distinct customer service and relationship-building advantage.