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The Problem
Vendors, contractors, auditors and, yes, even customers, bring their laptop
computers with them and need to check e-mail as well as access information from
the Internet.
Mobile Consumers Expect Free Internet Access
The emerging mobile computing culture we live in is very evident as people bring
their laptops into hotels, coffee shops, lobbies, and waiting rooms, expecting
Internet access.
Internet Access for Corporate Visitors is a Requirement
IT administrators currently spend a lot of valuable time providing visitors with access to the Internet. This is a problem because many times these requests are not scheduled or planned, and the guests either have to wait or the IT administrator needs to be interrupted during an otherwise high-priority activity.
Network Security Cannot be Compromised
Providing “outsiders” access to the Internet can pose a security
risk to the company’s private network, and this needs to be done correctly
to comply with the organization’s security policies. Visitors need to
know that they are not at risk when they access the Internet through a public
access point.
Configuration of the Visitor’s Laptop is Often Required
Most people are generally uncomfortable having someone make changes to their laptop to enable Internet access, and IT administrators are also generally reluctant to touch other people’s computers, as they may be held accountable for any problems the guest may have with their computer after the changes are made.
Existing Hotspot Gateway Products are Expensive
Although several “Hotspot Gateway” products are available, these
products are priced high, complex to install, and include many functions that
are not needed to simply accommodate visitors with Internet access.
The Solution
GuestGate HotSpot Gateway
As an IT administrator
Whether a corporate facility, hospital,
school or graphics design firm, the challenge remains the same. GuestGate removes
the hassles and security risks, and high costs are all a thing of the past.
As a business or store owner
Customers or other visitors spend time in a lobby, waiting room, or
conference room. They want to be able to check their e-mail or access the Internet
while they are conducting business or visiting your establishment. The businesses
that offer this convenience gain a distinct customer service and relationship-building
advantage.
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